Shipping Policy

At TARRAN, we aim to make your shopping experience seamless and hassle-free. Below, you’ll find all the details about our shipping process.

Shipping Destinations

We currently ship to the following countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the Netherlands.

Order Processing and Shipping Time

Orders are processed within 2 business days and shipped from our warehouses located in Poland and Germany. Once shipped, delivery typically takes up to 7 business days depending on your location.

Shipping Costs

We offer free shipping on all orders to the countries listed above. No hidden fees—just enjoy your TARRAN cargo e-bike delivered straight to your door!

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking information to monitor your shipment’s progress.

Contact Us

If you have any questions about your order or shipping, feel free to reach out to our customer support team via:

Email: service@tarranbikes.com

Live Chat: Available on our website during business hours.